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IMPORTANT INFORMATION
For any changes, amendments or enquiries regarding this reservation,
please telephone +44 (0) 1480 212898 or Email
Us. You will need to quote the booking reference number
NOTE: Cancellations and amendment requests must
be submitted to us during our current operational hours (Monday
to Friday, 9.00 to 17.30 (GMT or BST), not including UK public holidays
or similar events when our office will be closed). A written email
response will be sent to acknowledge that we have received your
request; automatic replies or system generated responses do not
apply. Unfortunately as all amendments and cancellations are processed
manually we cannot accept any notification received within 1 hour
of the deadline or of our closing time for the working day. Any
correspondence received outside of our current operational hours
will not be handled until the next working day. Please note that
it is your responsibility to ensure that you receive written confirmation
from us (prior to any applicable deadline) in any case where you
do not receive an immediate response during our working hours; all
liability for penalties lies with the customer until this confirmation
is issued.
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